Meet The Team

Introducing Our Team

Everyone at our practice is committed to providing you with the very best in pet healthcare. Our veterinary team bring a wealth of experience to the practice and have individually obtained high standards of professional qualification.

Craig Connolly
Veterinary Partner

Craig graduated as a veterinary surgeon from the Royal Veterinary College, University of London, and had worked at Bush House since 1991. Craig mainly works at our Ammanford branch. Craig enjoys taking his dogs Maisie, Ruby and Alfie out for long walks and watching the Formula One.

Mark Gordon
Veterinary Partner

Mark graduated as a Veterinary Surgeon from Glasgow University, he has worked at Bush House since 2003. Mark has a certificate in Emergency medicine. He works primarily in our Llandeilo branch. Mark has five cats, although he has his suspicions that Anne-Sofie his wife has more!

Danail Polendakov
Veterinary Surgeon

Danail graduated as a veterinary surgeon in 1995 from Trakia University. Danail joined our team at Bush House in 2014 after practising veterinary medicine in both Bulgaria and Switzerland. He is multilingual in Bulgarian, English, Russian and some German. Danial lives in Llandeilo with his family and 2 cats, primarily working in our Llandeilo and Cross Hands branches.

Sarah Bowen
Veterinary Surgeon

Sarah qualified in 2010 and worked for Bush House from 2011 until 2015 and returned in 2021. She works part-time in our Llandeilo branch and has two children. Sarah has a cat called Llew and a small flock of chickens and enjoys gardening and walking in her spare time.

Bahadir Sayindi
Veterinary Surgeon

Fran Wynne
Practice Manager

Fran has worked at Bush House since 2011 following a background working in the public sector for many years. Fran overseas management in all branches including Health and Safety and loves the variety of her role including getting to meet many lovely pets and their owners on her travels across the branches. Outside of work Fran enjoys walking Dexter her Jack Russell and spending time with her family, including lots of fun times with her granddaughter.

Laura Stewart
Branch Manager – Cross Hands Branch

Laura worked for many years in Veterinary Practices in Hereford and Hay on Wye, but she has recently returned to her home ground of Carmarthenshire. Laura is looking forward to meeting all the Bush House clients and more importantly their wonderful pets.

Carwen Davies
RVN – Head Nurse

Following on from work experience in 2016, Caz began working for Bush House in January 2017. Caz became qualified as a Registered Veterinary Nurse in 2019. Outside of work Caz lives and works on a farm with many many different animals. Caz also has a dog called Ruby and two cats, Oliver and Todd. Caz is our Pet Diabetes Advisor and is now starting a course in Emergency Critical Care in April 2021.

Carly-Jo Dawney
RVN – Llandeilo Branch

CJ first started in practice in 2009 as a nursing assistant, she then joined the Bush House team in 2017. CJ recently qualified in 2021 as a Registered Veterinary Nurse. CJ loves to work with all animals and primarily works in our Llandeilo Branch.

Olivia Jones
RVN – Ammanford/Llandeilo Branch

Olivia qualified in April of 2022 and has been working at Bush House since 2017. She did an extended diploma in animal management before going on to do her nursing diploma, both at Pibwrlwyd. She has a specific interest in travel & large safari animals. Outside of veterinary nursing, Olivia enjoys going to the gym and reads at least three books a week.

Rachel Phillip
RVN – Llandeilo Branch

I’ve been working in the veterinary field for almost 16 years and became a fully qualified vet nurse 6 years ago. I have a keen interest in small animal dentistry and am a self confessed crazy cat lady, with four cats at home including A tuxedo cat called Korn who I hand reared from three weeks old.

Hannah Squires
Assistant Anaesthetic Nurse – Ammanford Branch

Hannah first started working at Bush House in February 2010. Hannah is currently undertaking a Level 2 Certificate in Assisting Veterinary Surgeons in the Monitoring of Animal Patients under Anaesthesia and Sedation. Hannah loves all aspects of nursing and caring for her patients. Hannah has a love for cats, dogs and horses.

Kezia Perry
Student Nurse – Ammanford & Llandeilo Branch

Kez joined the team in December 2022, although she has worked in veterinary practices since 2019. She has completed a veterinary care assistant diploma and is now studying to be a veterinary nurse. She lives in Llandeilo with her scruffy Jack Russel Terrier, Dora.

Victoria Jones
Administration & Reception Team Ammanford Branch

Victoria moved to Wales from Kent in June 2020 and started working for Bush House the same year. Victoria works in our Ammanford Branch. Vic has two dogs called Zeus and Athena.

Anne-Sofie Gordon
Administration & Receptionist – Llandeilo Branch
MSc (VetMed)

Anne-Sofie qualified as a veterinary surgeon in 1988 in Sweden at the Uppsala University, however, no longer practices as a vet but joined Bush House as a receptionist in 2017. Anne-Sofie moved to Wales in 1996 after getting married to Mark and settling in Llandeilo with their 3 children. Anne-sofie adores her 6 cats Fia, Ebba, Ester, Lena, Stina and Saga. Five of which were adopted from Bush House, but don’t tell Mark as he still thinks she only has 5!

Heather Richmond
Receptionist – Llandeilo and Cross Hands

Heather worked as a veterinary nurse for Bush House up until 2021 and returned part-time to work on reception in 2023. She has 2 dogs, a German Shepherd and a Collie and a pony who she uses to pull a trap. Heather enjoys taking her grandchildren out in the pony and trap whenever she gets a chance.

Anna Lewis
Receptionist – Llandeilo and Cross Hands Branch

Initially branch manager at our Cross Hands branch since 2012 Anna took a short break in 2021 returning later that year as a part time receptionist covering Llandeilo and Cross Hands. Anna loves spending time with her family, her dogs Hugopotamus and Eloise and Alfie her cat. With an advanced diploma in Animal Psychology Anna puts this to good use being a boxer owner!

Carrie Bradfield

Carrie worked on reception at an orthopedic referral vet practice for several years and then a small animal practice before starting work at Bush House in 2022. Animals are a huge part of Carrie’s life as she has 6 horses, mostly old and retired, 2 naughty Shetlands, 3 dogs, 2 rabbits, a rescue terrapin and 3 barn cats who come with the house. She enjoys travelling back to Wiltshire once a month to look after her 2 beautiful granddaughters and of course enjoys it when they come to visit.

Emma Ferns

Emma joined Bush House at the start of 2023 to get work experience in order to apply to study Veterinary Science. After gaining the relevant experience, she now works as a receptionist at our Ammanford branch. Emma likes to spend her free time keeping fit and is a keen sportswoman, with football being her favourite sport.

Shan Thomas

Shan has worked for Bush House since 2017 (with a year’s break) and is a keen equestrian. She owns an ex racehorse and enjoys hacking with her daughter and pony and taking them to pony club. Shan also owns a Lurcher called Ziggy and three cats who were brought into Bush House as feral kittens. Two of the kittens were quite poorly and emaciated at first, but after some TLC have grown up to be healthy adult cats.

Practice Dog

Dexter was born in 2013 and belongs to our practice manager, with the Llandeilo branch being his second home. His favourite hobbies include: chasing balls, receiving fuss (from all the staff who love him!), and eating.


01558 822254

34 Towy Terrace, Ffairfach, SA19 6ST

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Cross Hands

01269 842318

13 Carmarthen Rd, Cross Hands, SA14 6SP

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01269 592113

92 Tirydail Lane, Ammanford, SA18 3AN

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